DELIVERY INFO
Type your Postcode in the box below to see delivery info for your area:
Please see the sections below for delivery questions and answers.
LOUNGES DELIVERY Q & A
Do you have the lounges in stock?
We offer many different options and configurations. Accordingly, most of our lounges, sofas, recliners are made to order. It is well known that shipping times change all the time, so for the current lead time please contact us.
To view the lounges in stock please visit our Clearance page.
How do I know when my Lounge delivery will occur?
Once your new lounge is ready in our warehouse, we will either call or text to advise completion and the delivery date. If you confirm the proposed delivery date, we will then contact you again the day before delivery to advise a delivery window. If the day or time is not convenient, we can try to re-schedule the delivery day.
What happens if I confirm the delivery time frame and I failed to receive the order?
Re-delivery fees will apply to confirmed failed deliveries. Failing to receive the order after confirming the time frame will incur a re-delivery fee. The re-delivery fee will be calculated based on the suburb and will be advised prior to the re-delivery. A written confirmation is required to proceed with the re-delivery.
Can you deliver upstairs or is it just to the ground floor?
Delivery is to the ground floor (EASY ACCESS), front door entrance only. We can deliver upstairs; however, an additional charge will apply. Depending on the difficulty, the delivery team will advise the additional charge onsite. The additional charge covers the extra time and effort required to move the items upstairs, instead of a simple ground floor delivery. No additional charge if there is a lift (EASY ACCESS) in the building that can be used to take the goods upstairs. We reserve the right to request extra charge or refuse delivery to specific locations we deem difficult, at high risk or inaccessible with standard delivery services. If your delivery is extremely difficult, we may ask you to contact a professional removalist to move the piece(s) in.
What do I do with my old lounge?
Do you setup/install my new lounge or your just deliver it to my door and leave?
Yes, we don’t just dump your order on your door step or in your room, we actually spend the time to unpack, and install your new lounge. The only thing we ask of you is that the area is clear and to dispose of the packing.
What areas you deliver to?
Delivery & installation is available in:
- Greater Sydney (including Penrith, Campbelltown, Richmond, Hills District),
- Blue Mountains (up to Katoomba),
- Wollongong,
- Central Coast,
- Newcastle,
- Canberra.
To get a quote, simply enter your postcode in the box at the top of this page “Delivery Info” then click “Check Now”. Delivery in Sydney, including setup starts from just $70.
Yes you read right, we don’t just dump your order on your door step or in your room, we actually spend the time to unpack, and install your new lounge. The only thing we ask of you is that the area is clear and to dispose of the packing.
For any other questions or enquiries, Please contact us
MATTRESSES & MATTRESS BASES DELIVERY Q & A
We now deliver mattresses & mattress bases for FREE to a wide area of Sydney including out to Penrith, Campbelltown, and Hills district. Also, if you would like to pay on delivery, our driver carries an EFTPOS machine, so you can pay when you get your order! Delivery available 5 Days – Monday to Friday. We service different areas on different days. We deliver All Over Sydney, Greater Sydney (Penrith, Richmond, Campbelltown), Blue Mountains, Wollongong, Central Coast, and Newcastle.
How long does it take to get a mattress or mattress base delivered once i have ordered it?
For Sydney Metro areas (our interpretation) we offer regular (weekly) deliveries for in Stock Mattresses and Mattress Bases which can be delivered on our next available delivery day to your area (subject to availability and space). We reserve the right to change the available delivery days to a certain area, at any time, without notice.
For other areas & suburbs, deliveries are not regular (NOT EVERY WEEK), will only occur when we have received enough orders to that area, may take a few weeks or more, will only occur on the specified day(s) to that area or suburb and accordingly we are unable to advise a specific date of deliveries to those areas. We suggest getting your order in as quickly as possible to guarantee you a delivery spot.
How do I know when my mattress or mattress base delivery will occur?
Simply enter your postcode in the box at the top of this page “Delivery Info” then click “Check Now” and it will advise which delivery days are available for your postcode. You can advise us which of the available days you prefer on the comments section during checkout and we will do our best to accommodate that request. The day before delivery we will call or text you a two-hour delivery window for the following day,
What happens if I confirm the delivery time frame and I failed to receive the order?
Can you deliver upstairs or is it just to the ground floor?
Our delivery service is to the ground floor (EASY ACCESS), front door entrance only. We can deliver upstairs; however, an additional charge will apply. Depending on the difficulty, the delivery team will advise the additional charge onsite. The additional charge covers the extra time and effort required to move the items upstairs, instead of a simple ground floor delivery. No additional charge if there is a lift (EASY ACCESS) in the building that can be used to take the goods upstairs. We reserve the right to request extra charge or refuse delivery to specific locations we deem difficult, at high risk or inaccessible with standard delivery services. If your delivery is extremely difficult, we may ask you to contact a professional removalist to move the piece(s) in.
What do I do with my old mattress?
What areas you deliver to?
Delivery & installation is available in:
Sydney (all areas),
- Greater Sydney (including Penrith, Campbelltown, Richmond, Hills District),
- Blue Mountains (up to Katoomba),
- Wollongong,
- Central Coast,
- Newcastle,
- Canberra.
To get a quote, simply enter your postcode in the box at the top of this page “Delivery Info” then click “Check Now”. Delivery in Sydney, including setup starts from just $70.
For any other questions or enquiries, please contact us
BED FRAMES DELIVERY INFO Q & A
We now deliver bed frames for FREE to a wide area of Sydney including out to Penrith, Campbelltown, and Hills district. Also, if you would like to pay on delivery, our driver carries an EFTPOS machine, so you can pay when you get your order! Delivery available 5 Days – Monday to Friday. We service different areas on different days. We deliver All Over Sydney, Greater Sydney (Penrith, Richmond, Campbelltown), Blue Mountains, Wollongong, Central Coast, and Newcastle.
Do you have the bed frames in stock?
We offer many different options and sizes. Accordingly, our bed frames are made to order. It is well known that shipping times change all the time, so for the current lead time please contact us.
How do I know when my bed frame delivery will occur?
Once your new bed frame is ready in our warehouse, we will either call or text to advise completion and the delivery date. If you confirm the proposed delivery date, we will then contact you again the day before delivery to advise a delivery window. If the day or time is not convenient, we can try to re-schedule the delivery day.
What happens if I confirm the delivery time frame and I failed to receive the order?
Re-delivery fees will apply to confirmed failed deliveries. Failing to receive the order after confirming the time frame will incur a re-delivery fee. The re-delivery fee will be calculated based on the suburb and will be advised prior to the re delivery. A written confirmation is required to proceed with the re-delivery.
Can you deliver upstairs or is it just to the ground floor?
Delivery is to the ground floor (EASY ACCESS), front door entrance only. We can deliver upstairs; however, an additional charge will apply. Depending on the difficulty, the delivery team will advise the additional charge onsite. The additional charge covers the extra time and effort required to move the items upstairs, instead of a simple ground floor delivery. No additional charge if there is a lift (EASY ACCESS) in the building that can be used to take the goods upstairs. We reserve the right to request extra charge or refuse delivery to specific locations we deem difficult, at high risk or inaccessible with standard delivery services. If your delivery is extremely difficult, we may ask you to contact a professional removalist to move the piece(s) in.
What do I do with my old bed frame?
Our drivers are not insured to move old furniture. If you are a council rate payer most local councils can arrange a kerb side rubbish collection. OR speak to your building manager, they would be able to advise on disposal. Alternatively, if your old bed frame is in good condition, contact one of the many charities to donate it OR sell it on many of the Auction websites.
Do you assemble bed frames?
Our delivery service is to the ground floor, unwrapping and assembly are not included. You can request assembly and there will be an additional cost added for this service. The assembly fee to be advised based on the model.
What areas you deliver to?
Delivery & installation is available in:
Sydney (all areas),Â
- Greater Sydney (including Penrith, Campbelltown, Richmond, Hills District),Â
- Blue Mountains (up to Katoomba),Â
- Wollongong,Â
- Central Coast,Â
- Newcastle,Â
- Canberra.
To get a quote, simply enter your postcode in the box at the top of this page “Delivery Info” then click “Check Now”. Delivery in Sydney, including setup starts from just $70.
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For any other questions or enquiries, please contact us